Privacy Policy
1. DEFINITIONS
1.1. The term “Nob Multisports Portal” refers to the e-commerce site, whose domain is https://nobmultisports.co.nz
1.2. “Internet user” refers to anyone who accesses the Nob Multisports Portal (https://nobmultisports.co.nz/) in any way, whether customers, suppliers, or not.
1.3. “Customers” are all individuals who purchase products offered by the Nob Multisports Portal.
1.4. “Users” are all individuals who register on the Nob Multisports Portal and receive an individual and exclusive identification.
1.5. Individual identification refers to any information not available to the general public and attributed, personalized, to a specific customer/user. Examples of individual identification data include CPF or CNPJ numbers, contact information, and billing information.
2. PURPOSE OF REQUESTING PERSONAL INFORMATION BY THE NOB MULTISPORTS PORTAL
2.1. One of Nob Multisports’ main guidelines is respect for the individual. Thus, the Nob Multisports Portal is committed to keeping personal information confidential, linking it solely to its record and using it only to:
a) Deliver and bill for products and services purchased on our Portal, as well as identify the respective recipient;
b) Obtain generic statistics to identify our customers’ profile and develop our campaigns;
c) Maintain customer relationship data and actions, as well as continuously improve the service provided by the Nob Multisports Portal;
d) Resolve any legal issues related to the Portal.
2.2. The information requested from users is the minimum necessary for the Nob Multisports Portal to achieve its main purpose, which is to provide consumers with another way to make purchases from Nob Multisports.
2.3. The user guarantees the truthfulness and accuracy of the information and data provided to the Nob Multisports Portal, assuming corresponding responsibility if the same is not accurate, and undertakes to keep it updated. The Nob Multisports Portal assumes no responsibility in case of inaccuracy of the information provided.
2.4. Users who register on the Nob Multisports Portal using third-party data may incur the crimes of false identity and fraud, both provided for in the Brazilian Penal Code, without prejudice to eventual liability under specific legislation.
2.5. Users may, at any time, request changes and/or rectifications to their data, simply by accessing their registration directly through the appropriate location indicated on the Nob Multisports Portal.
2.6. Due to the nature of its business, the Nob Multisports Portal requires its users to have legal capacity; therefore, the registration of individuals who have not yet reached the legal age of majority will not be allowed under any circumstances, as can be verified in its Terms of Use.
3. OBTAINING PERSONAL INFORMATION
3.1. Personal information capable of identifying users is collected when they:
a) Register on the Nob Multisports Portal;
b) Interact with the various tools available on the Nob Multisports Portal, voluntarily providing information;
c) Make payment for their order through the Nob Multisports Portal;
d) Contact the Nob Multisports Portal through the “Contact Us” channel.
3.2. All personal data collected will be incorporated into this Portal’s database, with Nob Multisports being responsible for storing this data.
3.3. Nob Multisports may verify the personal data provided by the user by consulting public entities, specialized companies, databases, for which it is expressly authorized. However, this action does not cease or reduce the user’s responsibility for the accuracy and truthfulness of the data provided, which is why Nob Multisports may, at its sole discretion, suspend and/or cancel the user’s registration at any time if any inaccuracy is detected.
4. OBTAINING NAVIGATIONAL INFORMATION
4.1. The Nob Multisports Portal also automatically receives and stores information on its servers about activities coming from the browser, including the IP address and the accessed page, through cookies.
4.2. Cookies allow the recognition of computers accessing the sites and track the user’s navigation within our page to personalize it according to each customer’s profile. Cookies do not store any personal information, only containing user login data. However, you can discard the cookie from your computer whenever you want or configure your internet browser to reject cookies. We emphasize, however, that this latter option may limit some functionalities of the Nob Multisports Portal.
5. USE OF INFORMATION
5.1. Without prejudice to the other provisions described in this policy, the user acknowledges and agrees that the Nob Multisports Portal may use the collected information for the following general purposes:
a) Enable interaction between customer users and administrator users;
b) Inform about new events;
c) Keep user records up to date for telephone contact, by email, via direct mail, SMS, or other communication means;
d) Improve usability and interactive experience during user navigation on the Portal;
e) Compile general statistics without user identification;
f) Respond to doubts and requests from users;
g) Conduct research and communication and marketing relationship campaigns, as well as advertise offers and promotions.
6. PROTECTION AND PRIVACY OF DATA
6.1. Nob Multisports will do everything possible to maintain the privacy of its users’ personal data stored in its database, committing to use technology that is sufficiently adequate to protect such data, seeking to maintain a secure environment, using appropriate tools, always observing the available state of the art. However, considering that no security system is absolutely secure, Nob Multisports exempts itself from any responsibility for any damages and/or losses arising from viruses, invasions on the Nob Multisports Portal, its database, and other related failures, unless there is fraud or fault by Nob Multisports.
6.2. Nob Multisports professionals are aware of this policy, and only qualified and authorized personnel are allowed to access the personal data of users collected on the Portal, under penalty of disciplinary action in case of violation of the rules provided herein.
7. SECURITY PROCEDURES
7.1. The Nob Multisports Portal adopts the most modern security measures to protect personal information, restricting access to authorized personnel only.
7.2. To this end, the Nob Multisports Portal uses a modern encryption security system for internet transactions, making it a secure point on the World Wide Web.
7.3. Each time the user accesses the Nob Multisports Portal, a new encryption key is created between their computer and the Portal, preventing other people from intercepting the transaction through computer programs. Thus, during data transmission, this information is transformed into symbols through an encryption process that is only decoded by the authorized server.
7.4. The Nob Multisports Portal also operates with a firewall that prevents unauthorized users from entering. The internet user will be in a secure area whenever a padlock is shown at the top of their screen.
7.5. Due to the use of such a security system, processing of information may present problems if the internet user is using an outdated browser, which in terms of computing may represent very few years or even months. This means that the internet user may view pages, but, for the security of their data, will not be able to make purchases due
